by Carla Torgerson, instructional strategist
I’ve been wondering... In these increasingly tight economic times, are people more likely to see corporate e-learning as a cost or an investment?
For those not familiar with the return on investment (ROI) speak, if we see training as a cost, then it’s just something to check off our checklist. In this case, we will spend as little as we can and really won’t look at the quality of the outcome. However, if we see training as an investment, then helping employees to do something better improves our business. In this case, we will spend an amount that seems appropriate for the problem we’re trying to solve, and we will care deeply about the quality of web based training and its impact on employees.
Personally, I know a few trainers and instructional designers who have been laid off (and many more, who like the rest of us, are just plain nervous). In these tough economic times, it’s not surprising that people are trying to cut costs, and some see the training department as an unneeded expense.