By Michael Allen, Chairman & CEO, Allen Interactions 

eLearning can’t do everything. It can’t detect frustration by observing facial expressions and body language (yet). It doesn’t know if a learner is just throwing out any answer to see what feedback happens or if a learner is sincerely thinking the answer is correct. Today, elearning is pretty much blind to many of the cues a personal mentor or instructor would note and use to guide a learner.
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