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Instructional Design: Make the Switch to Interactive e-Learning

 

by Ethan Edwards, chief instructional strategist | @ethanaedwards

Ethan Edwards | Instructional Design | Interactive e-Learning Examples | Creating Interactive e-LearningI’ve taught the ASTD e-Learning Instructional Design Certificate Program for a number of years now. One of the greatest takeaways for the participants, I have found, is how empowering it can be to realize the significant impact each of us can have as designers when we take on the central instructional design challenge: creating an environment and an experience in which the learner will gain some knowledge or skill more effectively and efficiently than he or she could without the instruction.  That’s my common-sense definition of what instructional design is. 

Unfortunately, many organizations completely overlook that aspect of designing instruction—especially when the instruction is intended for online delivery.  I find that in many cases instructional design has been downgraded to simply word processing and formatting as existing documents or presentations are transferred to a web-compatible format.  Or, that enriched media e-learning is little more than an elaborate decoration that doesn’t change the experience in any central way. That interactivity rarely rises above the useless task of repetition of presented information.

Design is transformative.  Design has to tear the content apart and restructure it with the learner AND the capabilities of the delivery mechanism in mind.  Design can’t be a cookbook solution.  Different content domains will require different instructional approaches.  Different delivery environments will create unique challenges and opportunities for the learner to interact with the content and challenges at hand. 

In this article, I just want to hint at how transformative an open approach to instructional design can be in your own work.  As a baseline, I’m proposing a bit of content that is not, strictly speaking, a piece of e-learning, but it is certainly intended as instructional writing and is delivered via the web.  It is rather a great website in its clear presentation of content.  Indeed, even without interactivity, I think it is actually a lot better than many more formal e-learning lessons.  Take a quick look at it here. As you can tell with a quick glance, it’s a short “page turner” about how a three-way light switch works.  Did you read it?  Did it make sense?  Do you think you really learned anything?  Even with that relatively clear and concise presentation, I bet that very few of us learned much from it.  Whatever design was involved was focused entirely on the content and not at all on the learner. 

What happens when you start designing for the learner?  Well, you immediately end up thinking about what the learner is doing instead of what you are telling them.  Compare what you learned from the first version we just looked at and this interaction, built in ZebraZapps:

Suddenly the heart of the instruction is all about what the learner is doing and not what the “teacher” (the internet) is presenting.  Creating these interactions must be at the center of the instructional designer’s activity.  The content writing is necessary but secondary to the interaction.

This example is by no means ideal, but I wanted to show how even the simplest approach to creating an experience for the learner changes the whole foundation of the learning event.  The instructional designer should refine and extend the interactivity to introduce a sense of challenge and purpose as suggested by this revision:

Of course, there are details that would need to be worked out—better feedback for incorrect attempts, more complete reference resources to explain the content if necessary, etc.—but the value of the lesson has just been magnified several times over as a result of the instructional designer’s craft. 

I challenge you instructional designers out there to embrace the possibility of transforming you learners through your dedication to creating learning experiences.  If you are interested in enhancing your own design process, consider joining me for a webinar “5 Critical Design Activities for Creating Impactful e-Learning” on August 5th.

Comments

Ethan, 
In your example I would suggest that the only necessary feedback would be that the light switch worked. Why? Because if we were doing this in the real world, that's the feedback we would get - it works or it doesn't. 
The context of the activity should drive the feedback - in other words, would I receive this feedback in the real world? I think the most important thing here is that I'm doing something for a purpose - I'm trying to get the lightbulb to work. I may need to know more and that can come after the activity. For example, I may need to know more about the differences between the types of wires for other projects. I now have something I can relate to in my working memory (the activity I completed) so it has relevance. I can answer "oh, so that's why it's important" rather than asking "Is this important? Should I be memorizing this?"
Posted @ Friday, July 12, 2013 12:14 PM by Thor
I agree completely, Thor. By "better feedback" I actually meant that the user should be able to connect wires to the wrong places and flip the switches and see the result. The current "put back" feedback on a wrong placement just gives the immediate message that the action was wrong but doesn't provide helpful feedback that the user can learn from (like seeing if i could wire it a different way and still get it to work...or it could be like the switch that my dad wired in our bathroom when he built our house 60 years ago...the light burns when 1 but not both of the switches are in the "on" state. I'd learn a lot if I could use this interaction to try to recreate that outcome.)
Posted @ Friday, July 12, 2013 1:15 PM by Ethan Edwards
Nice informative article about interactive eLearning process.Got to know more about it. Thanks for sharing!
Posted @ Saturday, July 13, 2013 12:12 AM by Alekha
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